How to contribute with the Respond Tool

Learn how you can help Firefox users by answering reviews on Google Play Store

This is a short overview for everyone who wanted to become a SUMO contributor on the Respond Tool. At the end of this course, you will learn about:

  • What is the Respond Tool?
  • How to set up your profile and understand your success metrics
  • Replying to reviews
  • Understand Contributors’ roles
  • Moderating reviews
  • Communication channels for Respond Tool contributors

Your Instructor


Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course is closed for enrollment.